Privacy Policy
Legal

Privacy Policy

Last updated: July 22, 2026

1. Information We Collect

When you use our services or visit our website, we may collect the following types of information:

Personal Identification Information: Full name, email address, phone number, physical address, nationality, and passport details (when required for bookings).

Travel Preferences: Preferred travel dates, destination interests, accommodation preferences, dietary requirements, and special needs.

Payment Information: Credit card details and billing addresses, processed securely through our payment partners.

Technical Data: IP address, browser type, device information, and browsing behavior on our website through cookies and analytics tools.

2. How We Use Your Information

• To process and manage your safari bookings and travel arrangements.

• To communicate with you regarding your itinerary, updates, and travel documents.

• To personalize your safari experience based on your preferences and interests.

• To send promotional materials and newsletters (only with your consent).

• To improve our website, services, and customer experience.

• To comply with legal obligations and regulatory requirements.

• To ensure the safety and security of our clients and operations.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with the following parties only as necessary to fulfill your safari arrangements:

Accommodation Providers: Hotels, lodges, and tented camps where you will be staying.

Tour Operators: Ground transport companies, guides, and activity providers.

Government Authorities: Park authorities, immigration, and customs as required by law.

Insurance Providers: If you purchase travel insurance through our recommended providers.

Payment Processors: Secure third-party payment gateways for transaction processing.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.

• Analyze website traffic and usage patterns.

• Provide personalized content and recommendations.

• Measure the effectiveness of our marketing campaigns.

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are retained for 7 years for tax and legal compliance. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you.

Correct any inaccurate or incomplete data.

Delete your personal information (subject to legal obligations).

Opt out of marketing communications at any time.

Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at the details provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bush & Boujee Safaris

Address: Macjo Arcade, Rongai, Kenya

Email: info@bushandboujee.com

Phone: +254 758 611 058

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